Art of Problem Solving

842 15739Position ID: 842-MGR [#15739]
Position Title: Online School Staff Manager
Position Type: Other
Position Location: San Diego, California 92127, United States [map]
Subject Area: Middle and High School
Application Deadline: 2020/03/30help popup filled (posted 2020/02/25, listed until 2020/03/30)
Position Description:    

*** the list date or deadline for this position has passed. ***


Art of Problem Solving (AoPS) develops educational opportunities for many of the most eager math and science students in the world. We have trained tens of thousands of the country’s top students in the last 15 years, and our international online community of advanced problem solvers has over 500,000 members. 

Our online school will have over 16,000 enrollments this year. To train all these amazing students in math, Python, chemistry, and physics, we have a large team of curriculum developers, instructors, assistants, and graders.

We seek a Online School Staff Manager who has a strong background in mathematics or another STEM-related field to help us ensure our online school continues to run smoothly by monitoring and supporting our instructors, assistants, graders and students. 

Your roles and responsibilities will include:

  • Ensuring courses are sufficiently staffed with instructors and assistants.
  • Ensuring online school staff grade and return student homework within expected timelines.
  • Ensuring online school staff answer student questions thoroughly and quickly. 
  • Monitoring and improving performance of staff and addressing performance issues.
  • Maintaining internal and staff-facing documentation in coordination with Lead School Staff Manager.
  • Providing feedback of staff management system and its effectiveness within the larger operational system.
  • Teaching online classes and assisting in office hours as needed.
  • Assisting Student Services team in completing grade reports, addressing plagiarism cases, and handling other general class inquiries. 

Preferred skills and experience:

  • Background in a STEM-related field
  • Some teaching or tutoring experience is preferred.
  • Previous experience managing a team or managing projects.
  • Excellent written communication skills. 

Additional Requirements:  

Weekend work is required due to online school schedule. 

Perks and Benefits:

This full-time position will be based at our headquarters in sunny San Diego, CA.  Some benefits of the full-time position include: 

    • Casual work environment
    • Flexible schedule 
    • Medical, Dental and Vision benefits  
    • 401K plan with company matching (up to 4%)
    • Year-end bonus based on individual and company performance
    • Relocation bonus (if currently located outside of San Diego)

Applicant Instructions:

  • After you submit your application, you will immediately receive an auto-reply email with an employment questionnaire. Please fill out the questionnaire to complete your application. If you don’t see this email, please check your spam folder.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


This employer is not accepting applications for this position through Mathjobs.Org. Please apply at https://artofproblemsolving.com/company/careers#op-376919-online-school-staff-manager-.
Contact: Karla Micheli
Email:
Postal Mail:
10865 Rancho Bernardo Rd.
Suite 100
San Diego, CA 92127
Web Page: www.artofproblemsolving.com

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